Privacy Policy

This Privacy Policy explains how Nordic Hound (“we”, “us”, or “our”) collects, uses, and protects any personal data obtained when you use our website (www.nordichound.co.uk). It is designed to comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws in the United Kingdom.

1. Personal Data We Collect

We collect certain personal data to provide our services, including:

• Name
• Email Address
• Billing Address
• Postal Address
• Payment Information
• Other information you voluntarily provide

2. How We Use Your Data

We use your data to:

• Process orders and provide our services
• Communicate with you about orders or inquiries
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a contract (e.g., fulfilling orders)
• Legitimate interests (e.g., improving our services)
• Your consent (e.g., for marketing emails)

4. Data Sharing and Transfers

We only share data with third parties that help us provide our services, such as:

• Payment processors
• Shipping and delivery providers
• Website analytics services

We ensure these parties adhere to data protection regulations. Your personal data will not be sold or rented to any third party.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

7. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser settings.

8. Security

We take reasonable technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: hello@nordichound.co.uk